Privacy Policy

1. Introduction

Nivaarth Technologies ("Nivaarth", "we", "us", or "our") operates the website nivaarth.com and the Nivaarth mobile application. We are committed to protecting the privacy, confidentiality, and security of our users ("you", "user"). This Privacy Policy explains how we collect, process, store, and safeguard your data when using our software, applications, and APIs.

2. Information We Collect

We only collect information necessary to provide you with seamless market intelligence:

• Account & Identity Information: Name, email address, mobile number, and authentication credentials when creating an account or registering for early access.
• User-Generated App Data: Custom watchlists, pinned stocks, portfolio holding entries (manually inputted or imported for tracking), and alert preferences.
• Device & Telemetry Information: Device model, operating system version (Android/iOS), IP address, app diagnostic crash logs, and performance metrics to ensure app stability.

3. How We Use Your Data

Your data is used strictly for the following legitimate purposes:

• To deliver real-time live market updates, price alerts, and algorithmic scores based on your watchlist.
• To authenticate your session and secure your account from unauthorized access.
• To deliver push notifications regarding price movements, breakout alerts, or platform announcements.
• To ensure compliance with applicable Indian financial and cyber laws.

4. Data Storage & Infrastructure Security

Nivaarth implements state-of-the-art technical, physical, and administrative security measures:

• Encryption in Transit: All communications between the mobile application, website, and servers are encrypted using modern Transport Layer Security (TLS 1.3 / SSL).
• Encryption at Rest: Databases (including cloud database clusters via Supabase / PostgreSQL) are encrypted using industry-standard AES-256 bit encryption.
• Access Control: Strict least-privilege role-based access control (RBAC) ensures that only authorized engineers have monitored access to production systems.

5. Third-Party Integrations & Service Providers

We may share limited information with vetted third-party infrastructure partners solely to deliver core services:

• Cloud & Database Hosting: Supabase, AWS, and secure cloud storage providers.
• Market Data Providers: Licensed stock broker API infrastructure (e.g., Fyers API) for live quote streaming. Broker authentication tokens are securely handled on device.
• Payment Gateways: RBI-authorized payment aggregators (e.g., Razorpay / Cashfree) for subscription processing. Nivaarth does not store your credit card numbers or UPI MPINs.

6. User Rights Under the DPDP Act, 2023

Under the Digital Personal Data Protection Act, 2023 of India, you possess the following rights:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Correction & Erasure: You can edit or permanently delete your account and all associated portfolio/watchlist records directly from the app settings or by contacting our team.
• Right of Grievance Redressal: You have the right to lodge a complaint regarding data processing directly with our designated Grievance Officer.

7. Account & Data Deletion

Users can delete their account at any time directly through the Nivaarth Mobile App: Settings > Account Security > Delete Account. Alternatively, you can email support@nivaarth.com with the subject line "Request for Data Deletion", and all personal records will be purged within 7 business days.

8. Grievance Redressal Officer

In accordance with the Information Technology Act, 2000 and DPDP Act, 2023, the contact details of our Grievance Officer are: